Do you have any other questions?
Any questions about becoming a supplier for Avalon can be addressed to us anytime
Supplier Frequently Asked Questions
Questions about process, timelines, expectations are very normal, and we realise that suppliers will generally ask similar types of questions in terms of working with Avalon as part of our supply chain. We work to make life as simple as possible to enable us to manage our supplier & client expectations as well as ensure the process is as smooth and comfortable as possible.
What are the steps to become a supplier?
We have four steps for our suppliers to become part of our supply chain, these are as follows:
- Verification Stage
- Samples Stage
- Agreement Stage
- Trading Stage
How does verification work?
Avalon will require documentary evidence of the following:
PRODUCT LIST & ORIGIN
We will require a complete listing of all the types and grades of products together with specification and origin you have available for purchase. Please specify if products are for human or animal use, in addition to which seasonal crop you have if selling grains.
CERTIFICATION
If you have any specific certification such as ISO, Halal / Kosher or relevant import or export licenses, or any other certification, we would like to see this. Many of our clients request specific standards such as EU regulation to be fulfilled before we can buy from you.
PRODUCT LIST & ORIGIN
We will require a complete listing of all the types and grades of products together with specification and origin you have available for purchase. Please specify if products are for human or animal use, in addition to which seasonal crop you have if selling grains.
CERTIFICATION
If you have any specific certification such as ISO, Halal / Kosher or relevant import or export licenses, or any other certification, we would like to see this. Many of our clients request specific standards such as EU regulation to be fulfilled before we can buy from you.
REGISTRATION
In order to confirm we are working with a valid supplier and not an intermediary, we will need to see company registration documentation. We are required to carry our due diligence as part of fraud prevention and AML (anti money laundering) regulations.
QUOTA CONFIRMATION
We require you to supply confirmation of your annual available production and how much quota will be available for Avalon to buy from your company.We review this quantity monthly or quarterly depending on requirements and may maintain or request an increase.
SPECIFICATIONS & SAMPLES
Laboratory specifications of your products are essential, as we will need to verify product for any SGS, Saybolt or independent inspection. We require you to please provide small samples for us to independently analyse at our offices in London.
HISTORICAL TRADING
Any evidence of historical trading such as bill of laden, certificate of insurance, SGS among other evidence that your company has historically traded. We fully respect commercial sensitivity & data protection laws, hence are happy to receive sanitised evidence.
Where do we send samples?
Samples and documentary correspondance are sent to the following UK address:
Samples Office 29080, PO Box 7169, Poole, BH15 9EL
Your Avalon trader will advise you of another address for sending larger sample packages.
Samples Office 29080, PO Box 7169, Poole, BH15 9EL
Your Avalon trader will advise you of another address for sending larger sample packages.
When do we sign our agreement?
Once all verification has been completed and samples have been tested, Avalon will work with our suppliers to sign an agreement to work with you for the trade of your products to our global network.
How much will we supply Avalon?
We will start working with our suppliers on small quantities and gradually scale it up depending on the demand. We will never ask you to invest to increase your stock, we will always work within your available quota and never place unnecessary burdens on our suppliers.
We know from experience that there needs to be a 'stress test' to engage performance. Logistics and payment etc will vary depending on the product and the ultimate destination and of course preferred payment instrument.
Depending on how much you already supply for existing clients, we will engage our network to understand the demand and start with small quantities like a few containers and gradually scale up to larger volumes over time.
We feel that successful business means that its important to have a solid realistic working relationship with a structured strong foundation where we can manage expectations, fulfil the needs of our clients as well as our suppliers.
Where will our products be shipped?
Avalon has a diverse international client base that has been built over many years of established relationships. These clients range from private business entities to government agencies. Avalon will never ship products to any individual, entity or country that is on any form of sanction list of the United Kingdom, United States of America or the United Nations. Rest assured your products will only be purchased by credible, vetted, professionals.
How will packaging work?
Avalon will always work around the needs of our clients. Occasionally we will require bespoke labelling or logo to be prepared. Depending on the product this may well be on sacks, palleted packaged FMCG goods, or general colour package preferences of our clients.
What will the payment terms be?
The payment terms to our suppliers will always be via our legal representatives via a DLC or other suitable instrument.
